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A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To k...

101 familiar household items, presented on English/French Flashcards. An excellent way for children and grownups to expand their French vocabulary. The crisp and colorful illustrations look good on...

Esta crónica de Joel Cintrón Arbasetti forma parte de la serie de crónicas contemporaneas de la Editorial del Instituto de Cultura de Puerto Rico titulado "Serie Literatura Hoy". En la misma incurs...

As a born-again Christian, you have a glorious heritage in Abraham, Isaac, and Jacob. The Bible constantly teaches concerning the power of the Jew and Gentile family of God. Victor Schlatter, a pas...

One bowl, two sppons. Share a dessert together -- it's sweet and it's cheap! Pack a picnic lunch and enjoy a test drive in your fantasy car with your spouse. Create a memorable piece of art t

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Join Jules as he introduces young readers to a few of California’s treasures. Combining lively illustrations and captivating photographs, Jules of the World: The California Caper is a story that en...

From the meeting capital of the world, the Las Vegas Convention Speakers Bureau delivers the brightest insights from today's leading motivators and personal development experts. Within this book yo...

This Bible study guide leads women through the spiritual practices of Forgiveness and Reconciliation.

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Beneath the Sheltering Oak author returns with his latest work, Voodoo through My Eyes is a Voodoo 101 from the New Orleans traditions. Within its pages you will find an introduction to the Orisha ...

Ramón Boldú, pionero del cómic autobiográfico en España, ha decidido hablar de la guerra civil, la vida en el geriátrico, la muerte... Pero, a pesar de lo trascendental de todos esos temas, es inca...

Expectations are high for the new guy in town, and these five heroes don’t disappoint. You’ll be glad you opened your door to the passionate possibilities! Trapped in Tourist Town: Cady dreams of l...

"Macramé Elegance" is a pattern booklet to make 20 pot hangers, globe hangers, jewelry, towel hangers and wall art. It also teaches you 20 basic knots and techniques to help you make your projects ...

The Vietnam War polarized Americans. In the wake of political and military decisions, over 56,000 American lives were lost with 300,000 wounded. Over 1.5 million Vietnamese died. U.S. use of napalm...

Fantasy-loving folders will rejoice in this enchanting collection of 27 original models by origami master John Montroll. Ranging from simple to complex, the figures include 10 types of dragons as w...

Annuities are financial products that guarantee the holder a fixed return so long as the holder remains alive, thereby providing insurance against lifetime uncertainty. The terms of these contracts...