Showdown on Wall Street! Team Cap's final showdown with Serpent Solutions. The road to Standoff starts here!
A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle conflicting priorities. These competing priorities result in conflicting processes. To help achieve true customer satisfaction, manage-ment needs tools that allow for a holistic approach to analyzing these processes. This book provides that tool. It shows corporations how to analyze and enhance their critical processes in order to deliver the highest level of service to their internal and external customers. Providing a clear understanding of what process mapping can do for a company as well as practical applications for each step in process mapping, this useful guide outlines a proven method for assuring better processes and building a more customer-focused company.
As more and more people crowd onto and land, incidences of human-wildlife conflicts will only increase. A comprehensive overview of this emerging field, Resolving Human-Wildlife Conflicts: The Science of Wildlife Damage Management discusses the issues facing wildlife managers and anyone else dealing with interactions between wildlife and humans. By defining the discipline of wildlife damage management, this book fills a void in the fields of wildlife management and ecology. The director of the Jack H. Berryman Institute, the only academic institute devoted to wildlife damage management, author Michael Conover is the leader in this field. In this book, he stresses the inter-relatedness of wildlife damage management within the larger discipline of wildlife conservation and provides an extensive review of the scientific literature. He includes case-studies that document how an integrated approach to wildlife management can resolve wildlife-human conflicts.
Nowhere else will you find the authoritative coverage and depth of theoretical information available in Resolving Human-Wildlife Conflicts: The Science of Wildlife Damage Management. The combination of descriptive prose, historical details, and liberal use of informative sidebars add to its appeal as a textbook, while the organization and scope make it the ideal reference for professionals.
Maggie Thomas doesn't know the first thing about being a private eye. She quickly discovers that running her uncle's faltering Miami Beach P.I. agency is nothing like watching detective show reruns. Even the private eye app on her iPhone can't help. But Maggie's first case is surprisingly easy... or so she thinks until she stumbles upon a dead body. With whizzing bullets, car chases, and spandex-clad bodybuilders, Maggie wonders if she's in over her head. Jake Jackson, the dangerously charming cop, thinks Maggie needs to stick to snapping pictures of cheating husbands and leave the detective work to the professionals. The danger escalates when another homicide victim washes up on the shore and now someone wants to stop Maggie from solving the murders. With the help of her knitting needle-wielding, orthopedic shoe-wearing assistant Dorothy Raye, Maggie must solve the case before she's the next victim of this crime wave.
The twelfth novel in Mercedes Lackey's magical Elemental Masters series reimagines Sherlock Holmes in a richly-detailed alternate 20th-century England Christmas is a very special time of year. It is special for Psychic Nan Killian and Medium Sarah Lyon-White and their ward Suki, who are determined to celebrate it properly. It is special for their friends, Doctor John Watson, and his wife Mary, both Elemental Masters, who have found great delight in the season seeing it through young Suki’s eyes. It is also special to others...for very different reasons. For Christmas Eve is also hallowed to dark forces, powers older than mankind, powers that come awake on this, the Longest Night. Powers best left alone. Powers that could shake the foundations of London and beyond. It begins slowly. Women disappearing in the dark of night, women only missed by those of their own kind. The whispers only begin when they start to reappear—because when they do, they are no longer sane. And when Nan and Sarah and the Watsons are called on to examine these victims, they discover that it was no ordinary horror of the streets that drove them mad. But then, the shadows reach for other victims—girls of good, even exalted families, who vanish from concerts, lectures, and evening balls. And it will take the combined forces of Magic, Psychic Powers, and the worlds greatest detective to stop the darkness before it can conquer all.
How could a small Belgian brewer become the world's largest brewing group within two decades? Interbrew's transformation into InBev and then into Anheuser-Busch InBev (AB-InBev) is emblematic of the race for unchallenged market domination between the world's four biggest brewing companies. The Beer Monopoly explores how this happened and examines the economic drivers behind globalisation. AB-InBev's takeover of SABMiller - the world's number one and two brewers respectively - closes an amazig epoch in beer history. This book charts the fascinating rise of these two brewing ginants as they showed that dealmaking provided a faster path to profit growth than any sales hike could ever accomplish. The importance of deals - those made and those missed - is also visible in the track record of Heineken and Carlsberg, the brewers on the next two rungs of the global ladder. While all of these brewers pursued the goal of building empires, each had different reasons and faced a viriety of obstacles along the way.
Sharing a keen interest in the brewing industry - not to mention a passion beer - two economists, Ina Verstl and Ernst Faltermeier, have provided a timely out-of-the-box analysis of globalisation.