Dr. Sarah Child is a gifted psychotherapist with second sight. So why can't she see what's wrong with Micah when he's rushed into the hospital half dead? Wanting to help heal his broken mind, she takes him on as a patient at her in-home private practice.
She's confident that using her unique form of Aggressive Experiential Client-Centered Psychotherapy will help him, until she finds herself in a fire she can't put out.
A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle conflicting priorities. These competing priorities result in conflicting processes. To help achieve true customer satisfaction, manage-ment needs tools that allow for a holistic approach to analyzing these processes. This book provides that tool. It shows corporations how to analyze and enhance their critical processes in order to deliver the highest level of service to their internal and external customers. Providing a clear understanding of what process mapping can do for a company as well as practical applications for each step in process mapping, this useful guide outlines a proven method for assuring better processes and building a more customer-focused company.
Keep your friends close and your enemies closer. This is especially true if you have recently eaten onions. Bo Samson has a secret. He's a closet masochist. Okay, maybe not, but he is worried about his unique ability to continually piss off the most beautiful woman in the world over and over again, thus guaranteeing her perpetual hatred of him and eliminating any chance he may otherwise have at making her his own. To compound his misery, he is cursed with the knowledge of knowing exactly what he is missing due to one unbelievable and secret summer they had shared following graduation from high school. Spencer Clementine has a secret. The most stable and predictable relationship in her life is the torturous one with Bo Samson. For fifteen years he has made her life miserable. Except for the “Summer of Which They Did Not Speak.” All she wants out of life is to be loved.
When she says it out loud, it sounds even more pathetic than it does in her head.
She surfs, she hangs out with her friends, she's a fitness coach. These are things she does, but they aren't who she is. As the years and failed relationships slip by, she begins to wonder if being herself is even worth it. That all changed when she makes a fateful call to the one man who has been a constant in her life. Bo shows up without question, setting off a chain of events revealing an undeniable truth: they're at their best when they're together. PG16 for language, emotional baggage, self-doubt, light heat, and intense thematic elements
The Sloan Guaranty Trust has too much invested in an international development venture to alienate Greece's right-wing military leaders. But when the Sloan's representative in Athens suddenly disappears after being linked with a murdered leftist, the bank is embroiled in a full-scale military coup. Then senior bank officer Everett Gabler vanishes. And John Putnam Thatcher must enter a deadly political drama - to outwit a malevolent behind-the-scenes player and prevent a modern tragedy!
Who were the first men and women who abandoned the Church of Rome and became the world's first Protestants? Harvard historian Steven Ozment does not present us with the remote, dusty figures of history, but rather with the shoemakers and housewives, students and politicians who were among the first followers of Martin Luther. Using pamphlets, diaries, letters, and other primary soruces, Ozment examines the origins of the Reformation and the nature of Protestantism. Rather than seeing the Reformation as the progenitor of German absolutism, as do many scholars of the period, Ozment sees in Protestantism the historic assertion of key Western values--social reform, individual religious conviction, hard work, and the rejection of corruption, hypocrisy, and empty ritual.
Most leadership models start with trying to identify what great leaders do. Instead, leadership expert Emmanuel Gobillot answers the question "what do great followers want?" He identifies the key elements of leadership success and the proven pathways to developing the charisma we all seek in the leaders who truly inspire and motivate. Leaders who understand the needs of their followers demonstrate that they share the values of their team, have the character to act in line with these values and the ability to deliver on them. The best leaders have high EQ (Emotional Intelligence) capabilities and can respond to their followers' needs in an authentic way. This book breaks down the all-important "charisma" into eight critical elements, explaining how each component works and offering practical development steps for each.
Getting these steps right will transform good leaders into magnets for great followers.